FAQ

Do you offer free UK delivery?

Yes, all orders come with free delivery across the UK. No minimum order required at all either!

Do you accept crypto payments?

We do! On check out select to make payment using crypto. We currently only accept the following crypto currencies: Bitcoin (BTC) *seg-wit compatible* and USDT (ERC20)

Be cautious with crypto payments! Always triple-check the address before sending. Payments to the wrong address cannot be recovered.

Where do you ship to?

We are currently not accepting orders outside the UK

How long does shipping usually take?

Orders placed before 3PM are dispatched same day.

Orders typically arrive within 3–5 business days.

We also offer a faster delivery option for £3, we aim for next day delivery on this option.

Can I return a product if I’m not satisfied?

Absolutely! We offer a 30-day return policy for hassle-free shopping. After 30 days we may still be able to accept your return. contact us here for assistance: SUPPORT@THEJEXSHOP.COM